Policies
CLASS + RATE POLICIES:
If you pre-register for a class, you are able to cancel your registration 2 hours prior to the start time of class. If you do not cancel 2 hours before your class, your account will be charged for that class. All purchases for classes in the form of drop ins, class packages and memberships are non-refundable and non-transferable. We cannot extend expiration dates for any purchases under any circumstance.
Class Packs + Drop In: Expire 1 year after date of purchase, non-refundable, non-transferable, not valid for workshops or series classes. Class packs will be charged if students sign up and cancel within 2 hours of class start time.
30 Day Unlimited: Valid 30 Days from first date of use. Non-refundable and non-transferable. Not valid for workshops or series.
4 Class Pack Monthly Membership: 4 Class Pack Monthly Membership includes 4 classes available per month, one free guest pass per month, 15% off all workshops and private sessions, and a free 30 minute consult with Groundwork Yoga + Wellness studio owner at the beginning of membership.Classes expire at the end of each month. Email connect@groundworkwellness.com to schedule consult or reserve your spot in a workshop or private session. Cancel with 30 days notice. Not valid for workshops or series. With auto-renew, your card will be automatically charged every month. Memberships cannot be transferred or refunded. The membership can be frozen for up to 60 days with medical documentation.
Unlimited Monthly Membership: Unlimited Monthly Membership includes unlimited classes, one free guest pass per month, 15% off all workshops and private sessions, and a free 30 minute consult with Groundwork Yoga + Wellness studio owner at the beginning of membership. Email connect@groundworkwellness.com to schedule consult or reserve your spot in a workshop or private session. Not valid for workshops or series classes. Initial 3-month commitment required, then cancel with 30 days notice. With auto-renew, your card will be automatically charged every month. Contract cannot be cancelled early. Memberships cannot be transferred or refunded. The membership can be frozen for up to 60 days with medical documentation.
Annual Membership: Annual Membership includes unlimited classes for one year, one free guest pass per month, 15% off all workshops and private sessions, and a free 30 minute consult with Groundwork Yoga + Wellness studio owner at the beginning of membership. Email connect@groundworkwellness.com to schedule consult or reserve your spot in a workshop or private session. Not valid for workshops or series classes. With auto-renew, your card will be automatically charged every year. Contract cannot be cancelled early. Annual memberships cannot be transferred or refunded. The membership can be frozen for up to 60 days with medical documentation.
Discounted Class Packs: Only available for Teachers, Students, Seniors, First Responders + Active/Inactive Military. Must purchase in studio with valid ID. No further discount allowed on these pricing options. Expire 1 year after date of purchase, non-refundable, non-transferable, not valid for workshops or series classes. Class packs will be charged if students sign up and cancel within 2 hours of class start time.
Discounted Membership: Only available for Teachers, Students, Seniors, First Responders + Active/Inactive Military. Must purchase in studio with valid ID. No further discount allowed on this pricing option. Unlimited monthly membership includes unlimited classes, one free guest pass per month, 15% off all workshops and private sessions, and a free 30 minute consult with Groundwork Yoga + Wellness studio owner at the beginning of membership. Email connect@groundworkwellness.com to schedule consult or reserve your spot in a workshop or private session. Not valid for workshops or series classes. Initial 3-month commitment required, then cancel with 30 days notice. With auto-renew, your card will be automatically charged every month. Contract cannot be cancelled early. Memberships cannot be transferred or refunded. The membership can be frozen for up to 60 days with medical documentation.
WORKSHOP + SERIES POLICIES:
Purchases for workshops and class series are non-refundable and non-transferable. We cannot extend expiration dates for any purchases under any circumstance. All workshops + series classes require registration 24 hours in advance.
APPOINTMENT POLICIES:
Please cancel any appointments 24 hours in advance or you will not receive a refund. There are no refunds for no shows and if your appointment was not cancelled 24 hours in advance. We cannot extend expiration dates for any purchases under any circumstance.
STUDIO:
No phones are allowed in the studio space where our classes take place. We have cubbies for your belongings, trays for your shoes and hooks for your coats. We have one bathroom and a changing space for people to use while at the studio. Please be respectful of our studio, our teachers and your fellow students.
SIGN IN:
We recommend arriving 15 minutes before class to sign in, pay if needed, and settle in before class. Please sign up for classes in advance.
LATE POLICY:
All teachers will lock the studio doors at the start of each class. If you are running late, please call 617-866-9332 to let us know. If we don't answer then please leave a message. We will be checking the phone before the door locks to make sure it is left open for anyone running late.
INCLEMENT WEATHER POLICY:
In order to ensure the safety of our instructors and students during inclement weather, we may have to cancel our regular scheduled classes.
Students will be provided notice of class cancellation at least 2 hours before class but we will try our best to provide more notice if possible.
We will make the decision to cancel class based on the following conditions:
State declares a state of emergency and recommends staying off the roads.
Belmont public schools are cancelled for the day.
Current state of weather conditions.
Collaboration with instructor to determine their level of comfort driving based on current weather and road conditions.
No less than 2 hours before we will inform you if class is cancelled by sending the below communications:
Text/email to any students who pre-registered for a particular cancelled class (please make sure in MindBody that we have a way to contact you).
Facebook/Instagram post.
Announcement Bar on the top of our web site
WORKSHOP CANCELLATIONS RELATED TO SNOW
The same factors and conditions that determine cancelling a class because of weather applies to cancelling a workshop due to weather. Safety is extremely important.
Snow Date
Should a workshop need to be cancelled because of weather, the instructor and owner will determine the soonest date and time (similar to original schedule) the studio can offer a “SNOW DATE”.
Student Compensation
Normally workshops are non-refundable. But if the studio is cancelling or rescheduling a workshop due to weather, students will be offered the following:
Option to attend “Snow Date”.
Option for full refund.